Have you ever been a regular at a coffee shop? The barista knows you by name, and every morning when you come by, she’s already got your Triple Non-Fat Sugar-Free Vanilla Latte waiting for you. That’s an intelligent default. She doesn’t know for sure that’s what you want, or even that you’ll come in today, [...]
Archives for “usability”
Bugzilla’s Reset Password Page Sucks
Frequently, my coworkers will forget their Bugzilla passwords. They come to me, because I manage it, and I always send them to the reset password page. Inevitably, they come back a few minutes later and tell me that it didn’t work, and I just reset their passwords by hand. Well, I finally figured out the [...]