Recently, I had to spend some time in the customer support channels for two very different organizations: Zappos.com and the Federal Student Loan Servicing Center. The difference between these two, while sadly unsurprising, was still dramatic. TL;DR: The federal government … Keep reading
Tag Archives: federal
Bike Fenders and Federal Taxes
I got to test my new bike stuff this morning. It’s been snowing over the weekend, and last night it was really cold, so there’s snow and ICE all over everything, and I have a 30+ block bike ride to … Keep reading