Space Ninja

Staying home sick from work and puking my guts out earlier in the day is apparently no excuse for canceling Halo night, especially not when it happens to be the day the Legendary Map Pack gets released. So last night the boys came over and we fired up the old 360 to test out the [...]

Well, that was nice and quick! I got an email yesterday saying the service center received my xbox, and today I got another email saying my xbox has shipped. They’re FedExing it back, so I should have it back within the week.

My 360 died again. Just six months after Microsoft sent me a replacement for the one that died, the replacement itself has died.
My screen was freezing after playing a game for a few minutes. Suddenly the whole game would just stop, no error message, no lights, no response to the controllers, nothing. I looked the [...]

My 360 came home yesterday. Inside the package was the console, a 1-month Xbox Live Gold membership card, and a letter explaining that to accelerate my repair, they had sent me a different console. I forget the exact wording now, but I think it’s refurbished, not new. As an apology, the letter explained they had [...]

My 360 is on the way home to me! I got the box to ship it to Microsoft on the 16th, and they received it on the 18th, and then today I got this email:

Dear Scott Vandehey,
Xbox Customer Support Service Request ID #: XXX
Serial Number: XXX
Good news, your Xbox console has been shipped! [...]