My 360 is on the way home to me! I got the box to ship it to Microsoft on the 16th, and they received it on the 18th, and then today I got this email:

Dear Scott Vandehey,

Xbox Customer Support Service Request ID #: XXX
Serial Number: XXX

Good news, your Xbox console has been shipped! You can expect to receive it in 3-5 business days.

For your convenience, your shipping information is provided below:

Carrier Name : UPS
Carrier Tracking Number : XXX

You may track the status of your package using the UPS website and the tracking number provided above.

If you have questions, please go to www.xbox.com for the most up to date information.

Thank you for your business.

Note: Please do not reply to this message, as it is not a monitored e-mail address.

I was worried that this was going to take a long time, but this is actually a pretty respectable turnaround. With luck, I’ll have my 360 back up and running within a week!